Returns & Refund Policy
Last updated: May 19, 2025
This Returns & Refund Policy describes the policies and procedures of Quiet Giant Healthtech Private Limited (collectively "OpenCareAI", "we", "our", "us") regarding returns and refunds for our services.
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Returns & Refund Policy. This policy forms an integral part of our Terms of Service.
No Refunds Policy
All purchases made through our platform are non-refundable. This includes all subscription plans, add-ons, and any other services offered by OpenCareAI.
We invest significant resources in providing high-quality services, and our pricing structure reflects the value we deliver. We encourage you to carefully review our service offerings before making a purchase decision.
Subscription Cancellation
You can cancel your subscription at any time by contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid term.
For example, if you have a monthly subscription and cancel halfway through the month, your subscription will remain active until the end of that billing cycle. You will not be charged for the following month.
Once a subscription is canceled, you will continue to have access to the service until the end of your current billing period.
Subscription Changes
If you wish to upgrade or downgrade your subscription plan, the changes will take effect at the start of your next billing cycle. We do not provide prorated refunds for downgrades made mid-billing cycle.
Exceptional Circumstances
While we maintain a strict no-refunds policy, we understand that exceptional circumstances may arise. If you believe you have a legitimate reason for requesting a refund, please contact our customer support team. Such requests will be evaluated on a case-by-case basis, and any decision made will be at the sole discretion of OpenCareAI.
Service Issues
If you experience any issues with our services or are unsatisfied for any reason, we encourage you to contact us immediately. While we cannot guarantee refunds, we are committed to resolving any service-related issues to ensure you receive the value you expect from our platform.
Contact Information
If you have any questions about this Returns & Refund Policy or if you wish to cancel your subscription, please contact us at:
Email: help@opencareai.com
Company: Quiet Giant Healthtech Private Limited
Changes to This Policy
We reserve the right to modify this Returns & Refund Policy at any time. Changes will be effective immediately upon posting on our platform. It is your responsibility to review this policy periodically to stay informed about our refund practices.